Shipping + Returns

Shipping Policy:

  • Free US shipping for orders over $50
  • Once your order has been shipped, you will receive an email with your tracking number

Return Policy:

  • Returns are accepted for ONLINE STORE CREDIT ONLY. 
  • Returns will be issued in the form of a gift card
  • Please email whitecactusclothing@gmail.com to let us know you will be returning or exchanging, so that we can be on the lookout for your order
  • All returns must be postmarked within 14 days of the fulfillment date
  • Returns must be scent free, unworn, unwashed, with all tags attached
  • Please include your package slip with the return
  • Sale items are final and cannot be returned or exchanged
  • Shipping is non-refundable

All returns must be sent to: 

White Cactus Clothing

P.O. Box 526
Gretna, NE 68028

NON-RETURNABLE ITEMS: The following items are non-returnable. 

  • All accessories
  • All hats
  • All jewelry
  • All intimates 
  • All sale items

 

WHAT DO I DO IF MY ORDER IS LOST OR DAMAGED?
White Cactus is not responsible for lost or stolen packages. If your package arrives damaged, you must let us know within 24 hours of receiving the item. Please confirm your address before submitting your order. If your order is lost in transit, we suggest contacting your local USPS to help locate your package.